Return & Refund Policy

At MoreThirst, we take pride in offering only high-quality, premium products.
Every item is inspected before shipment to ensure it meets our standards for design, performance, and presentation.

If you are not completely satisfied with your purchase, we’re here to help.

Returns

We accept returns within 14 days of receiving your order.
To be eligible, items must be unused, unworn, and undamaged, with original packaging and tags attached.

Please contact us at Info@morethirst.com before sending any product back. Once your request is reviewed, we’ll provide return authorization and shipping instructions.

Items returned without prior approval will not be accepted.

Damaged or Defective Products

If your item arrives damaged, defective, or incorrect, please notify us within 5 days of delivery.
Send a brief description of the issue and clear photos to Info@morethirst.com.

Once verified, we’ll arrange a replacement or refund depending on product availability and condition.

Refunds

After your return is received and inspected, we’ll send a confirmation email regarding approval or rejection of your refund.
Approved refunds are processed back to your original payment method.
Please allow 3–7 business days for funds to appear, depending on your financial institution.

Non-Returnable Items

For hygiene and safety reasons, certain intimate products, lubricants, and personal-use items are final sale and cannot be returned or exchanged once opened.
Please review product details carefully before purchase.

Need Assistance?

We’re here to ensure your satisfaction.
If you have any questions or concerns about your order, reach out anytime at Info@morethirst.com — our team will respond within 1–2 business days.